Returns & Exchanges

At Purple Life Sciences, we want you to be completely satisfied with your purchase. If your fashion items don't meet your expectations, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging, ensuring all tags are intact, and include the packing slip provided in your digital return confirmation.

3

Ship the Items

Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup at your convenience.

4

Receive Refund or Exchange

Once our quality control team inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing